Acqua Blu Medical Spa Reviews — All Reviews — Page 110

From the moment I walked in for my first consultation I was blown away with the friendliness of the staff and the quality of the facility! My wait time was maybe 10 minutes, if that. Dr. Heil and his staff are both extremely professional yet very personal and truly make the whole experience seem completely catered to your wants and goals. I had a breast augmentation by Dr. Heil and couldn't be more satisfied with the results. The procedure was fast and healing took no time at all. I definitely highly recommend Dr. Heil and his staff to everyone!!

I had a facelift and breast augmentation by Doctor Heil 5 months ago. He is a perfectionist. His care and concern for me throughout the entire surgery and recovery was perfect. His work is amazing. He spent so much time with me during the consultation, I never felt rushed. His office and surgery center is beautiful, impeccably clean and the staff are first class. I would recommend Doctor Heil for anyone deciding to have cosmetic surgery. He is the best.

I had a breast augmentation done over the summer . I had a really good experience especially since I was not certainly set with the size I wanted. First, I will tell you about my consult that I had with the PA Zak. He was very pleasant and thorough and explained to me all the information about the surgery, and what to expect after. He told me both the good and bad, which I really appreciated. After I spoke with him, Dr. Brian Heil came in to talk to me. He answered all my questions; he helped me decide what size also for the look I wanted. I came back again for a second consult, where this time I brought my mom with me. I did the same thing, and resized. I liked that I could come again and it wasnâ??t frowned upon. Finally I booked! During my surgery day, I had again started questioning the sizing I wanted to go with.. I was not rushed or anything and Zak was very patient as was the rest of the staff. I felt surgery was very quick and I was treated great. After surgery, I called Zak and he helped me through all my questions and concerns. My follow ups were amazing also, and I am super happy with my results ! I recommend this place 100 percent and if I ever need anything done, I for sure will go back to Premiere! Also, their facility is very clean and well kept !

I had a surgical procedure done by Dr. Heil who was assisted by PA Zack. I am extremely impressed with the follow up care that I have received as I had some minor issues and Zack has been seeing me for weeks to ensure complete healing. He has been very professional and caring during my treatment. I would highly recommend them to anyone.

I went to Dr. Heil for a breast lift/aug. I would give him my highest recommendation. When I considered my surgeon, my first and foremost concern was his level of skill and results. I could not be more pleased with his staff helping me through the pre-surgery visits and his care in explaining everything about the procedure to me. I found the doctor to be very frank when answering my questions - and he took the time to answer every single question that I had both pre and post-op. Again, I would give him my highest recommendation for this type of procedure. He isn't the kind of guy who is going to hug you and sing you a song because you are scared but he will make sure that your questions are all answered to your satisfaction. Regarding follow up, I had a freak out moment the following day, called his emergency line and he (not a nurse or staff member) called me within 10 minutes to follow up.Not only did I have no issues with the staff - I LIKED THEM. My only concern here was the wait time, which depending on time of day can be excruciatingly long.

I felt comfortable from the start with Dr. Heil, his office, staff, expertise, professionalism, honesty, just everything! The Best - thank you so much!

I felt very comfortable with all of the staff from Dr. Heil's office and have been very happy with everything so far.

Yes my time to consultation was delayed His staff and himself were apologinic I have two procedures scheduled and my only concern is procedure outcome If his surgeries achieve the results I am paying for..Well I can deal with the occasional bad attitude and delay So folowing my procedures I will update my review..but again the surgical experience and care following is of higher concern to me than arrogant behavior...which I have not experienced yet from Dr Heil

On my initial visit to Dr. Heil, I waited almost 3 hours for my consultation, despite being the only patient in the waiting room. I was very annoyed, and even scared after reading these negative reviews. I had a lipoma removed from my back. He was very professional, took the time to explain and answer questions the day of surgery. I am very pleased with his work and attitude. There was a problem with the antibiotic prescription that he gave me, so I called the office, and his PA called me back within 20 minutes with an answer. I am very confident with getting my upcoming tummy tuck with Dr. Heil. Excellent surgeon...he also got great reviews from the nurses at the hospital who see many of his patients.

After consulting with (2) other plastic surgeons. I decided to have one more consult with Dr. Heil MD. I first visited Dr. Heil's office in 2009. I was emotional and a nervous wreck at my first appt. As I set waiting for my appt I began to get more and more nervous and upset. After an hour of waiting to see the Doctor, I was very aggravated that I had to set and wait so long. (approximately an hour or more) Finally... he came in the consultation room, I immediately had an attitude with him ( how dare he keep me waiting so long? I was a (cash) patient and my time was valuable to me and my husband.) He began explaining to me and my husband why he was late seeing me. After he explained that he gives (every single patient, not just me!) all the time they need to ask him questions and go over every detail of their concerns and fears. I soon realized that he was not going to rush me through my appt and he was going to be very patient with me and my husband, (and certainly not because he needed my 10 or 15K.) I soon began to understand just how his mind worked. He was not going to let me or anyone rush him or his work....."This is exactly what I wanted in (my) Plastic Surgeon" I had my procedure's done (yes you read that right, plural, more than one procedure) all done by Dr. Heil, MD and I will continue to utilize his expertise. The truth is: He is an execellent Doctor and care's professionally for his patients. As for his employee staff, they all may not be perfect as employee's ,but I am certainly not going to base my medical opinion of the Doctor on how his staff treats me!!! (I'm not there for them, I'm there for the Doctor) Anyways you show me just one office in the county that has perfect employees.....well we all know that's impossible, because people are not perfect!! Everyone has a bad day, get over it. And I think just maybe all you people that talk so poorly of Dr Heil needs to know that the world does not evolve around YOU! The patient in front of you is just as important to Dr Heil as you are and as the patient after you. Grow up and get a life. And for those of you that think he just wants your money....Well I know personally I paid my dues so I could get a good job that paid me lots of money, Dr Heil also paid his due's.... he deserves all the money he makes, so if your jealous because he worked hard to make lots of money why dont you go out and work hard so you too can make lots of money. I am not in anyway related to Dr Heil or paid for my comment. I think he is very professional and very good at what he does. I would never go any where else. Dr Heil, I do not expect you to be perfect, you are great in your profession.

A lot of these reviews are obviously from those who haven't had any experience with Plastic Surgery Facilities. For minor procedures, it is often the PA that performs the procedure. For surgeries, it's the main doctor. This is how ALL Plastic Surgery Centers operate. PA's will often do consults as well. As far as the waiting times are concerned, this is again common, but especially happens at Premier Plastic Surgery because of the onsite surgery center and the fact that Dr. Heil can be in surgery at any given time of day.Dr. Heil performed my breast augmentation and I am SOOO very happy with the results. He took A LOT of time with me during my consult and prior to my surgery date to address all of my questions and concerns. I could not be HAPPIER with the results. He is a skilled and caring surgeon and I would go back to him in a heartbeat for other procedures!

Doctor Heil is professional and well educated in his area of expertise. Compassionate, caring, and spent alot of time with me and my family. He is a perfectionist.

Dr Heil is a CLASS ACT! He also has an amazing staff… I’m a little over 2 weeks post op & am very happy with how I look!! I know I have time left to heal, and I anticipate the end results!! The kindness and compassion Dr Heil shows his patients is how I wish EVERY doctor/surgeon was. He restored my faith in cosmetic surgery. I feel like me again!!! Dr Heil is the BEST!! I thank you and your amazing staff for making me feel great again. He is so personable and answered every question honestly and ended up making me look better than I wanted to be!!! I HIGHLY RECOMMEND DR HEIL to anyone interested in any type of cosmetic procedure. From consultation till day of surgery till present day, ALL staff has treated me amazing!! THANK YOU DR HEIL & STAFF!!!

Dr. Heil was absolutely wonderful. He was very thorough with my consultation visit and felt that his main priority was making sure I was educated on my procedure and what to expect after it. All of his office staff, including the PAs, are fabulous and super helpful. I had the best experience with my surgery and plan on going back in the future!

Very personable and takes the time to listens to my concerns. Always makes me feel comfortable as well does the whole Staff. Very respectful and great atmosphere. Has my recommendation.

Consultation went very well. All of my questions were answered. The staff really took time to make me feel comfortable and was not rushed at all. Listened to my concerns. Staff was very friendly and the doctor was thorough. Came out feeling much better about the procedure.

I’ve been a patient of Dr Heil’s since 2009. I’ve had surgical procedures, injectables, laser treatments, etc., over the years. Dr Heil’s surgical work is exemplary, which is why there have been a few procedures. Zac has done the injectables and has a deft hand. There’s minimal bruising, swelling, and I’ve always been pleased with the results. The other treatments I’ve experienced have been very enjoyable; and given the results as promised. The atmosphere is very lush, calming, and soothing. I think we’re very fortunate to have Dr Heil and his talented, friendly staff here in Pittsburgh.

Had a thorough consultation where Dr. Heil told me what he could do and what he thought would be the best procedure, given what I wanted (Abdominoplasty). He told me different possible outcomes and showed me potential results. I was realistic with my expectations and was satisfied with the consult.

Wonderful staff from beginning to end. Dr. Heil spent a lot of time with me explaining different procedure options. He clearly stays connected to new data and technology in surgery and aesthetics. Also, incredibly kind.

Dr. Heil and his staff does a great job! I would highly recommend.