Yelp
Carrie C.
I have been going to Acqua Blue for a number of months now and I am really satisfied with my results. Both the laser hair removal and the IPL facial laser treatments have been great. Ellen has provided my services and has shown such professionalism and skill in her field. I would recommend her to anyone needing these services. She explained everything in detail before she began and was very patient and thorough which is important to get even and positive results. I will continue to go to this facility because of her despite being repeatedly disappointed in the front office staff. First let me say that they have been very friendly on the majority of my visits. That being said, I have shown up for an appt that I had on both my phone and home calendar , only to be told that my appt had been earlier in the day and that i could not be seen. On the next appt, I was asked to fill out all the paperwork for a new client despite the fact that I had been there a number of times and had already completed these same papers and nothing had changed. Apparently my folder had been lost since my appt just a week before. Next I purchased a "special" over the phone which was billed to my credit card for three visits. Each time I go, I am asked to pay for these services despite the fact that they are prepaid. Each time it has been an ordeal to "find and correct that on the computer" Overall a very nice, clean and friendly place that can hopefully work out some front office issues.
Source metadata
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"sourceContext": "pittsburgh",
"classification": "recommended",
"language": "en",
"collectedAt": "2026-09-27T04:59:05.651Z",
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