Acqua Blu Medical Spa Reviews — Review Details

Dr. Brian Heil and his staff are friendly, informative, easy going & down to Earth, yet very professional. Dr. Heil spent a long while explaining the procedure, asked multiple times if I had any questions and made sure that I knew and understood exactly what was going to happen step by step, and what the potential risks were. Most surgeons in my experience only briefly discuss the risks, minimize them as much as possible, and talk more about the benefits. Dr. Heil did not do that, he explained the risks at length, took the time to reveal everything that could possibly go wrong. His confidence and experience however reassured me that I was in good hands. He also made it extremely clear that if anything did happen to go wrong for whatever reason, that he and his staff were always available, and that he would be there to fix any potential problems at no additional cost. If you would happen to require more surgery the only cost you may had to cover was that of the anesthesiologist. Since Dr. Heil had the very same procedure done on himself, he showed me how well his own procedure came out, and how minimal his own scarring was. One thing that I feel it necessary to express to anyone who may read this review is that although Dr. Heil's practice isn't a psychiatric facility, I was amazed at how well Dr. Heil and everyone on his staff knew and understood the psychological aspect of having such a procedure done, and went beyond just the physical procedure in their explanations to show a deep and sincere empathy and understanding. Dr. Heil knew why you were there in the first place wanting to have the procedure done, and even discussed his own psychological experiences with the same issue. My consult was in late April of 2018, and was operated on less than 2 weeks later in May of 18! After surgery their nursing staff called multiple times just to ask how I was, and if I was having any issues. I am as of this review I am nearly 8 months post-op and the experience has been life changing. I am very pleased with the results and with the care I have received from their office. I had a minor issue once the swelling went down, I was a tad uneven, nothing really noticeable to anyone but myself haha, but they brought me into the office several times to treat that with an injection that did fix the issue. Dr. Heil had said that he was confident the injection would work, but I was reassured that if it didn't they would do whatever is necessary to fix the issue. So, this was my experience thus far! I have read a few negative reviews and wanted to say that my experience couldn't have been more positive!

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  "collectedAt": "2026-09-27T04:59:34.199Z",
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